Growing Grounds

Trisha Wells 4 months ago

I recently visited Growing Grounds, and unfortunately, my experience was far from pleasant. I was looking forward to exploring what they had to offer, but I found the staff to be quite unhelpful and unapproachable. When I arrived, I had a few questions about the products, but the staff (including what seemed to be a manager?) seemed more interested in chatting about their weekend plans rather than assisting customers. I stood around for quite some time, hoping someone would offer help, but it felt like I was invisible. When I finally managed to get a staff member's attention, their responses seemed like they wanted to get rid of me and lacking any real assistance. It’s disappointing because I had heard great things about Growing Grounds, but the attitude of the staff really put a damper on my visit. Customer service is key, and in this case, it was sorely lacking. I left feeling frustrated and not inclined to return anytime soon.

Cody Mast 4 years ago

One of the best options for Japanese Maples and Large trees that we have found. We've bought 5 trees from them and will buy more. Staff is friendly and knowledgeable. Prices are better than most other nurseries in the area. They are about 30% cheaper than nurseries in Champaign area.

Julie Turner Edited 4 months ago

Very helpful staff & owner. They ordered soapwort....there were a couple us asking for it and there's still some available(attached photo is what the plant looks like when mature) Timing worked out & they were able to add it on the next order for us. If you don't see what youre looking for, ask them. Love this place and it's across from Highland golf course (photos attached)

Alan Cring 5 years ago

I have been going to Growing Grounds for many years, especially in the Spring and early Summer to get plants and soil and sometimes even some sculptures for the garden. I was more than a little disappointed by what happened this past time I went there. Several of the people who are employees were walking around without any masks and they were not respecting social distancing. Not only that, but they were allowing customers to walk around indoors without masks on. Growing Grounds is not exempt from state mandate for wearing masks. Neither are they exempt from social distancing requirements. They are also not exempt from requiring that customers in stores wear masks. Their irresponsible behavior puts people at risk of contracting a virus that can kill. They don't seem to care. Some of the employees were wearing masks, and they were attempting to maintain social distancing. That does not, however, make it okay when there are employees who are deliberately, knowingly, and quite willfully violating state mandates. Aside from that, their inventory was actually quite low. I wanted to buy tomato plants and tomato cages. They were selling the plants, but they explained to me that they would

Morgan Gibson 6 years ago

WOW, incredible selection. Went in specifically for a saddle bouquet for a headstone. Picked out one of the pre made ones, but it wasnt quite large enough for what we were wanting. The gentleman inside dolled it up some more for us. The ladies at the check out counter were incredibly friendly! Outstanding service, outstanding selection!